An app created for Certified Surgical Technologists and Operating Room Nurses
SurgicalCheck is designed to reduce mental fatigue, lower friction, and improve communication in the operating room
SurgicalCheck is a note-taking app allowing surgical techs to create, maintain, and share an organized library of surgery notes and surgeon preferences. Designed for efficiency, the goal is to reduce mental load, help new team members and travelers acclimate quickly, and reduce friction among hospital staff.
Timeline: Jan - July, 2022
Role: Solo UX / UI Designer, Researcher
- Surgical techs need customizable, organized notes
- Travel techs and new team members have questions
- Each surgeon has different preferences
A Certified Surgical Technologist, or CST, works with many different surgeons and assists in multiple types of surgeries. The CST sets up trays and tables of instruments before surgeries to the surgeon's specific criteria. Preference cards are provided, but many are outdated or supply a limited amount of information.
Additionally, new travel staff needs an efficient and reliable way to receive detailed information from their colleagues. Otherwise, this can lead to friction and inefficiency because the travel tech (or brand-new tech) has not learned the requirements and instrument preferences of each surgeon.
- Increase team efficiency and communication
- Reduce friction among hospital staff
- Reduce mental load and fatigue
Created for busy healthcare providers, SurgicalCheck allows users to quickly create, reference, and share surgery cases and surgeon preferences. SurgicalCheck serves as a library of information at the user's fingertips, reducing mental load. Each case and surgeon can be updated at any time for the latest information. Last, the user can easily share notes to help new team members or travelers get acclimated.
An Agile-Based Design Approach
I approached this project from a hybrid software project management and UX/UI design perspective.
This meant I spent time gathering user requirements and understanding use cases, translating them to user stories, and then prioritizing the list. I identified a few key functions for an MVP and moved the other features to an extensive backlog.
Using a Kanban board kept my requirements, user stories, and tasks organized from start to finish.
Finally, I transitioned into designing wireframes and mockups, conducting user testing, and finishing with a hi-fidelity prototype ready to be handed off to a development team.
on Trello cards
design tasks broken
out and completed
Mockups and Lo-Fidelity Prototypes
Several variations of mockups and lo-fidelity prototypes were created in Adobe XD. During this process, I learned that too many feature requests and suggestions can overcomplicate the initial design, leading to distraction and a complicated user flow.
User Testing and Insights
After receiving user feedback, I shouldn't have been surprised to hear that they all mentioned something about wanting it to be "simple", among other recurring themes. I organized approximately two dozen stickies in Miro to help identify the top areas for improvement, including quotes and notes from our sessions. Categorizing notes gave me a really helpful visual for next steps for improving the design.
“Simplicity is the ultimate sophistication.”
— Leonardo da Vinci.
My biggest takeaway from watching users interact with the prototype is that there was too much going on at once. Reviewing my notes helped me keep in mind the perspective of a hospital worker and how they would feel using this app during a busy time at work. From there, I was able to clean up the clutter and achieved a more minimalist, intuitive design.